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Accidentally Deleted All Adobe Files, how do I get my Adobe folders back?

New Here ,
Aug 12, 2018 Aug 12, 2018

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Hello,

I was doing some computer organizing and accidentally deleted all of my adobe files, including installer, applications, etc. Unknowingly, I also emptied out my trash so when I went to check the trash bin, it was not there. I am trying to redownload any adobe apps/ creative cloud again but it still says that I already downloaded the applications and I just have to open them. How do I go about getting back all my adobe folders?

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correct answers 1 Correct answer

Community Expert , Aug 12, 2018 Aug 12, 2018

if you have cc version apps follow each step that you can:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud

...

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Community Expert ,
Aug 12, 2018 Aug 12, 2018

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if you have cc version apps follow each step that you can:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

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New Here ,
Oct 17, 2022 Oct 17, 2022

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I have Adobe 7.0 and lost the images to the file foldes and workspace.  How do I get the images back?

 

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LEGEND ,
Oct 17, 2022 Oct 17, 2022

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Gone. And you can't install Acrobat 7.0 any more any way. Gone gone.

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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the images you should be able to recover.

 

it's easy if you deleted and haven't overwritten their storage space.  ie, check your trash and restore you images.

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