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Activating Design Std CS6 Max OS X 10.6.8

New Here ,
Jul 22, 2022 Jul 22, 2022

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Hello, I have repaired my imac and now when I open AI CS6 I am asked to activate it. I try through the window that appears but it does not work. I bought my license in 2013 and they answer me on the chat that they can't help me.

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Activation

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Community Expert ,
Jul 22, 2022 Jul 22, 2022

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Community Expert ,
Jul 22, 2022 Jul 22, 2022

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New Here ,
Jul 23, 2022 Jul 23, 2022

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Thx Jeff, How do I get my Request Code ?

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New Here ,
Jul 23, 2022 Jul 23, 2022

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I have no connected device on my account?

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Community Expert ,
Jul 23, 2022 Jul 23, 2022

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Eventually you should see a Serial Number Validation screen and then click

Having trouble connecting to the internet? and use the screens that follow to generate a response code

 

acofl1.pngacofl2.pngacofl3.png

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Community Expert ,
Jul 23, 2022 Jul 23, 2022

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TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

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Community Expert ,
Jul 23, 2022 Jul 23, 2022

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LATEST

Can you upgrade to macOS Mojave [10.14.6]?  That was the last macOS version that supports legacy 32-bit apps.

https://apps.apple.com/us/app/macos-mojave/id1398502828?mt=12

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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