I I have changed my hard drive and reinstalled my software but in the process I have lost
all of my software from my old account for adobe Cloud was
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
- or https://helpx.adobe.com/contact/phone.html
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
Please ensure your computer meets or exceeds the minimum system requirements to run the latest version of Creative Cloud + your OS + other apps. Check each one.
Re-install Creative Cloud desktop app followed by your other CC apps.
Hope that helps.