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Activation for Older Acrobat & PhotoShop Elements Purchased Programs

New Here ,
Nov 15, 2021 Nov 15, 2021

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I have purchased, over the years, physical, and electronic copies of Acrobat, versions 5.x, 6.x, 7.x, 8.x, 9.x, XI, and 2017.  My current problem is,.WIN-based software, including Acrobat XI, and NO I did not have a copy of a backup, Nor did I have a chance to DE-Activate Acrobat Nor Anything Else!  So, I installed WIN 10 in the Parallels VM under MAC and went 'back to business' or so I thought.  I was repeatedly 'reminded' to Activate my copy of Acrobat, which I Did; however, I was not permited to DE-Activate, ANY prior copies, e.g. the one on my WIN 7 VM (which was toast), so any time I attempte to use Acrobat, I am remined I have X more chances to Register it . . . . I am currently using Acrobat 2017 on a Newer PC, after the 10 year-old model I was using CRASHED! !   I only attemped to indicate that I make every effort to utilize all my resources to the greatest level possible, ( I am, in the truest sense a, 'CONSUMER' of everyting).  Also, I am a  retired Information Systems Analyst / Network Specialist.  All I need is for someone in the bowels of Adobe to 'erase' / 'reduce the flag to 0' / or perform some other action which would alow me to contimue to use the fine products Acrobat & PhotoShop Elements (versions 3, 5, 6, 7, 8, 9, 11, 12, & 14).  Please ???

Sincerely,

Patrick Kenny

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Activation, Feature request, Installation

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Adobe Community Professional ,
Nov 15, 2021 Nov 15, 2021

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When you can't deactivate a serial number (this is the ONLY support Adobe still offers for old programs)
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen

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New Here ,
Nov 15, 2021 Nov 15, 2021

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John,

Sorry about the first one, fat fingered when I got a reply so fast, THANK YOU . . . In the past, when I was working I tried something similar;

Again, THANK YOU 👍👏

Pat Kenny

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