I have purchased, over the years, physical, and electronic copies of Acrobat, versions 5.x, 6.x, 7.x, 8.x, 9.x, XI, and 2017. My current problem is,.WIN-based software, including Acrobat XI, and NO I did not have a copy of a backup, Nor did I have a chance to DE-Activate Acrobat Nor Anything Else! So, I installed WIN 10 in the Parallels VM under MAC and went 'back to business' or so I thought. I was repeatedly 'reminded' to Activate my copy of Acrobat, which I Did; however, I was not permited to DE-Activate, ANY prior copies, e.g. the one on my WIN 7 VM (which was toast), so any time I attempte to use Acrobat, I am remined I have X more chances to Register it . . . . I am currently using Acrobat 2017 on a Newer PC, after the 10 year-old model I was using CRASHED! ! I only attemped to indicate that I make every effort to utilize all my resources to the greatest level possible, ( I am, in the truest sense a, 'CONSUMER' of everyting). Also, I am a retired Information Systems Analyst / Network Specialist. All I need is for someone in the bowels of Adobe to 'erase' / 'reduce the flag to 0' / or perform some other action which would alow me to contimue to use the fine products Acrobat & PhotoShop Elements (versions 3, 5, 6, 7, 8, 9, 11, 12, & 14). Please ???
ALL EMAIL ADDRESSES REMOVED
[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730