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activation

New Here ,
May 03, 2024 May 03, 2024

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i successfully subscribed but my tools aren't activated. what can i do?

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Community Expert ,
May 03, 2024 May 03, 2024

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install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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Community Expert ,
May 03, 2024 May 03, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Adobe Employee ,
May 03, 2024 May 03, 2024

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Raygna, what Adobe application or service are you trying to activate? I am showing you just subscribed to Acrobat for iOS. What device are you activating the Adobe software on? ^JW

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