Actualización de fórmula

New Here ,
Mar 11, 2022 Mar 11, 2022

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Hola, mi problema es que cambien de formula y tenia otra activa asi que activé la nueva y espere que la otra se acabé pero ya se acabo ayer y miro mi formula y sigue como siendo la anterior en esa tengo 100gb y en la nueva 1Tb pero todo sigues saliendo igual, recibi el mensaje como que mi formula anterior se habia acabado y todo, he cerrado la conexión y vuelto a brir y no pasa nada.

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Creative Cloud , Feature request , Installation

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Community Expert ,
Mar 11, 2022 Mar 11, 2022

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This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
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If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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