Addebito per verifica carta non rimosso

[laurar29434261]

Buongiorno, ho ricevuto l'addebito di 1€ per la verifica della carta giorno 16/10/2018, tuttavia la transazione non è stata ancora rimossa. E' necessario attendere ancora o si tratta di un errore?

Grazie

Good morning, I have received the debit card verification of €1 on day 16/10/2018, however the transaction has not yet been removed. I need to wait or is it a mistake?

Thank you

[Ned Murphy · Accepted solution]

You probably need to wait for the transaction to complete.  If it never seems to complete then contact Adobe Customer Support.

To contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-mem...