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Adobe account asking me for buying or seven days trial

New Here ,
Nov 09, 2019 Nov 09, 2019

Hello every one,

 

I already have an Adobe account for 4 or 5 years. Now Adobe, after the last upgrade, asked me for a 7 days trial' ir buying Photoshop and Lightroom. 

Any ideas what happens?

 

Best regards.

 

Marcelo.

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LEGEND ,
Nov 09, 2019 Nov 09, 2019

Sign Out of the CC DTA and then Sign Back in. Reboot your computer between the Sign Out and Sign In process. 

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Community Expert ,
Nov 09, 2019 Nov 09, 2019
LATEST

If your CC apps are reverting to trial mode, see the help article below.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
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