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Adobe After Effects download not working

New Here ,
Oct 03, 2016 Oct 03, 2016

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When i try to download the Adobe After Effect's free trial, it comes up with a yellow triangle with and exclamation mark saying:
We are currently experiencing some issues, please try again later. If the problem persists, contact customer support

This only happens when i try and download After Effects, i have tried with other softwares like: Photoshop and Premier Pro, but they are all working fine

I have downloaded Creative Cloud but in the app list, i cannot find After Effects!

     Someone please help fast!

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correct answers 1 Correct answer

Guide , Oct 03, 2016 Oct 03, 2016

You probably have 32bit version of Windows - Adobe After Effects from version 10 (year 2010) is only in 64 bit so to run it you need 64bit operating system.

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LEGEND ,
Oct 03, 2016 Oct 03, 2016

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Did you check to see if your machine meets the minimum system requirements for After Effects?  I don't think it does....

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Guide ,
Oct 03, 2016 Oct 03, 2016

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You probably have 32bit version of Windows - Adobe After Effects from version 10 (year 2010) is only in 64 bit so to run it you need 64bit operating system.

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