Adobe applications exit itself (the second after I launch it)

[Oyehadid]

Hello! I just started my membership today and I have already encountered an issue.

I was going to use After effect, nevertheless, it exits itself the second I launch it.

I've already changed my language to Eng - International and reinstall (restarting also).

I can't use other applications either, such as media encoder cc.

However, this method doesn't work. Please teach me how to solve this.

My friends use the pirated copies and he told me that he has never encountered such a problem. Now, I'm frustrated and disappointed.

Please help me!

[Abambo · Accepted solution]

Sorry about that experience. Did you try the recommendations here: Adobe Creative Cloud applications close immediately after launch

[Oyehadid]

Thank you! I have contacted local customer service and they helped tackle my problem efficiently with really nice attitude

[Abambo]

oyehadid  wrote

My friends use the pirated copies and he told me that he has never encountered such a problem.

Your friends are looking for trouble, as pirated software is illegal and ​not​ safe.