I'm paying for the adobe suite every month. At each facturation day (the 17th of each month like today), I'm unable to use my adobe application (illustrator, reader, etc.) and this is very anoying. It is always the same thing everymonth and the day after (18th), my account is reactivated. My payment informations haven't changed, so it is not a payment problem (or maybe just a payment delay with my credit card that I do not control). It seems like a pretty simple issue that adobe should solve.
Simon, to clarify, are you saying that every 30 days, the installed Adobe Creative Cloud applications open up as a trial? What steps do you take to resolve this behavior? Does it always occur on the 17th of the month?
What operating system is installed on the computer? Is the software installed on a computer that you own and manage?
If the behavior happens again, please check the settings for any installed security or utility software to verify it is not damaging or removing the stored digital certificates used to validate the Creative Cloud membership.