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Adobe apps incompatible with macOS

New Here ,
Sep 11, 2023 Sep 11, 2023

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In Pratica mi dite di formattare i tre Mac che ho a casa, un iMac e due MacBook Pro, ovviamente perfettamente funzionanti con ducumenti ed app, perché ad Adobe non piace la formattazione APFS with case sensitive?
Mi dispiace, ma Adobe perde un cliente!
Non è accettabile... devono risolvere immediatamente, subito, ora questo problema... si paga un abbonamento salato mensile o annuale... e vogliamo la risoluzione!

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Creative Cloud , Installation , New user

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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@Cirioni32208790znh2 

 

you're posting to an old thread.  do you have a question?

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Adobe Employee ,
Sep 12, 2023 Sep 12, 2023

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Hi @Cirioni32208790znh2,

I understand you're trying to install/update your OS to the latest version and it does not work in compatibility with Adobe apps. Am I right? 

If yes, please share your specific system info(OS version, RAM, etc) and the Adobe app you're trying to use.

We're here to help.

 

Regards,

Shivangi

 

P.S. I'm moving this thread to a new seperate discussion so that we can discuss this further without disturbing the people who engaged on this old community thread.

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New Here ,
Sep 12, 2023 Sep 12, 2023

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Thanks Shivangi,

I am a new user of Adobe Creative Suite, after a long time I decided and purchased the license. However, despite myself, I see that it is not possible to install both the Creative Suite and the other software, because the system HDD or SSD is formatted APFS with Case Sensitive. I have the problem both on an iMac 27"5K (late 2015) with 32GB RAM and with 2 MacBook Pro 2022 16Gb RAM, also with APFS with Case Sensitive. It seems strange to me that in recent years, a company like Adobe has not solved this problem!

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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Note: The Creative Cloud desktop app won't install on a volume that uses a case-sensitive file system.

 

ie, you'll need to use a case-insensitive file system.  if you want to make an adobe suggestion, it will have greater effect if made elsewhere.

 

for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

for others, use https://www.adobe.com/products/wishform.html

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