Adobe CC Won't Install (M1 Pro)

[awtfnd]

Hello! Looking for some help on installing CC on my Mac M1 Pro... long story short, the installer won't open.

When I transferred my information using the MacOS transfer tool, it allowed me to transfer my CC stuff... which is all great until Acrobat wouldn't work. I then, used the uninstaller tool, I think it worked, and I am trying to redownload it. The installer won't open, and even if I "show content" on it, and use the script, it will still not show up

Thanks for all your help in advance!

[Nancy OShea]

Use Rosetta to run the installers.  See this help article for more details.

https://helpx.adobe.com/acrobat/kb/apple-silicon-m1-processor-support.html

[Peru Bob]

When I transferred my information using the MacOS transfer tool, it allowed me to transfer my CC stuff...

By @awtfnd

Unfortunately, that doesn't work properly for Adobe applications.

Use the Cleaner Tool and then do a proper installation of the Creative Cloud app and install your other apps from that:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html