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Adobe Cleaner REMOVES all the apps?

Explorer ,
Jan 29, 2025 Jan 29, 2025

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Oh Adobe...

 

So freaking ACROBAT got all jangxy and then couldn't even de-install itself.

 

Doodlee do, and somewhere either here  or other, I get directed towards Cleaner...

 

... and it's uninstalled ALL my apps?

 

I can't even surf to this web site without having to click to close or tell it if I want french or english (hint: remember) but somehow I can delete all my apps without so much of a 'are you sure you want to delete all your apps that you might want to use to keep the lights on and feed your children?'

 

The amount of shark jumping ...

 

So as I'll be installing for the rest of the day, can you at least comp my account 3 months to a lifetime of subscription fees?  I'm going from product evangelist to thinking perhaps it's time to rid my "tech stack"  of mud houses...

 

 

TOPICS
CC FAQ , Creative Cloud , Installation

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Community Expert ,
Jan 29, 2025 Jan 29, 2025

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the cleaner starts with a menu of items to clean.  one item is "clean all" which, pretty clearly, is a drastic step.

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Explorer ,
Jan 29, 2025 Jan 29, 2025

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um, IF clean is a euphemism...

whatever trail of internet bread crumbs led me to cleaner, it was because
something suggested that the fix for acrobat being unable to deinstall
might be using cleaner...

My point is that something like 'Are you sure you want to delete your apps'
might be a useful guardrail

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Community Expert ,
Jan 29, 2025 Jan 29, 2025

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it's clearly stated on the page used to access the cleaner, https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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