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Adobe compatibility with iMac 2013

New Here ,
Feb 12, 2022 Feb 12, 2022

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When I try to use photoshop it says your graphic processor is incompatible insufficient vram 1073 mb of 1500 mb required 

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Community Expert ,
Feb 12, 2022 Feb 12, 2022

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When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

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LEGEND ,
Feb 15, 2022 Feb 15, 2022

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Sounds like you have an iMac with an nVidia video card. Yes, your video card is too old and underpowered to support GPU acceleration in Photoshop.

This article has more info:

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

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Community Expert ,
Feb 15, 2022 Feb 15, 2022

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What version of macOS are you running? You may still be able to use an older version of Photoshop with your subscription.

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