I have just downloaded the windows 10 application of creative cloud and it never launches, other apps such as lightroom classic that I have installed after works fine, but the creative cloud app still does not launch at all. If I monitor my task manager when i click on the creative cloud app to open it, i see 2 processes related to crash reporting come up, this makes me think that the app is crashing.
I have tried to fix this with Adobe support for 5-6 hours with 3 agents but no luck. So I am going to try this time with the community.
We have tried disabling all anti virus software, repairing Microsoft visual c++ things, doing a clean reinstall and also using creative cloud cleaner app, trying different accounts on windows including the root administrator one, using safe mode and many more. Nothing helped.
Emre, sorry you are unable to open the Creative Cloud desktop app. It looks like you just recently subscribed. Are you installing Lightroom and other apps on a computer that you fully control and has unrestricted access to the Internet? The behavior you have described can occur if the computer is blocked from reaching us.