Copy link to clipboard
Copied
Hi to everyone,
Today I was forced to update the ACC app, but when the update sinishes the ACC disappeared.
I tried the following (that I found in a Adobe forum) :
"1) Uninstall Creative Cloud Desktop Manager :
Creative Cloud Help | Uninstall the Creative Cloud desktop app
2) Delete following folders : ( If you don't see any folder skip that step )
C:\Program Files (x86)\Common Files\Adobe\OOBE
C:\Program Files (x86)\Common Files\Adobe\Adobe Application Manager
C:\Program Files (x86)\Adobe\Creative Cloud Folders
C:\Users\<user_name>\AppData\Local\Adobe\ AAM UPDATER and OOBE both ( App data & Program Data is hidden folder please see, Show Hidden Files and Folders in Windows 7, 8.x, 10, or Vista )
C:\Program DATA \Adobe\ rename the file SL-STORE as SL-STORE_OLD"
But afte re installing the ACC app the installer jus "Finishes" but without installing the app.
When i go into the install directory I fiand a Creative Cloud exe but when i execute it (even as a administrator) nothing happens...
I also tryed to restart the computer...
Do yo guys know how can I solv it?
TY in advance
Have something to add?