• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Adobe Creative Cloud help

Guest
Aug 30, 2021 Aug 30, 2021

Copy link to clipboard

Copied

I bought adobe creative cloud and yet the apps in it say, free 7 day trial.. Can someone inform me on this? Why does it say free trial if I purchased it all in cloud? 

TOPICS
Activation , Creative Cloud , Installation , New user

Views

161

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 30, 2021 Aug 30, 2021

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below to ensure your paid account is active and payment details are correct.
https://account.adobe.com/plans

 

Sign-out & sign-in:

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC

...

Votes

Translate

Translate
Community Expert ,
Aug 30, 2021 Aug 30, 2021

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 30, 2021 Aug 30, 2021

Copy link to clipboard

Copied

LATEST

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below to ensure your paid account is active and payment details are correct.
https://account.adobe.com/plans

 

Sign-out & sign-in:

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines