• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Adobe creative cloud não abre no windows 11

New Here ,
Nov 14, 2021 Nov 14, 2021

Copy link to clipboard

Copied

Estava funcionando e do nada parou de abrir. Tentei dos os modos contidos no Help da adobe. Reiniciei várias vezes, desinstalei várias vezes e agora não consigo mais instalar os programas da minha assinatura.

  

Ashampoo_Snap_domingo, 14 de novembro de 2021_21h03m51s_001_.png

TOPICS
Creative Cloud , Installation

Views

1.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Nov 21, 2021 Nov 21, 2021

Olá Senhor Jeff, muito obrigado por ter atendido ao meu pedido de ajuda.

Não faço ideia a razão defeito, a minha solução foi mais trágica.

Como tenho os arquivos pessoais separados, optei por voltar o Windows 11 as configurações iniciais, que equivale a uma instalação limpa.

Daí, ele funcionou, como todo o resto.

Obriado. 

Votes

Translate

Translate
Adobe Employee ,
Nov 15, 2021 Nov 15, 2021

Copy link to clipboard

Copied

Galbas, did you upgrade or change the settings for the installed security software? Also, please verify that the Creative Cloud desktop app is not being blocked from contacting our servers.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 21, 2021 Nov 21, 2021

Copy link to clipboard

Copied

Olá Senhor Jeff, muito obrigado por ter atendido ao meu pedido de ajuda.

Não faço ideia a razão defeito, a minha solução foi mais trágica.

Como tenho os arquivos pessoais separados, optei por voltar o Windows 11 as configurações iniciais, que equivale a uma instalação limpa.

Daí, ele funcionou, como todo o resto.

Obriado. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 22, 2021 Nov 22, 2021

Copy link to clipboard

Copied

Ok, thanks for the update, Galbas!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 31, 2022 Jan 31, 2022

Copy link to clipboard

Copied

LATEST

Hi Jeff.

I am having the same issue and I haven't change any security settings in my computer. 

Overall Windows 11 is acting weird, but now I can't open the Creative Cloud app (it starts to load, then it closes and don't finish the loading. When I try to open it again, same thing happens) and Premiere Pro (message error says "Sorry, a serious error has occurred thar requires Adobe Premiere Pro to shut down. We will attempt to save your current project" - but no project was open). So far, I can use InDesign, Photoshop and Illustrator with no issues. 

Please advise about a better solution than a factory reset, I am not really willing to install everything again. 

Thanks in advance! 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines