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Adobe Creative Cloud=virus

New Here ,
Jan 20, 2025 Jan 20, 2025

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Why is Adobe Creative Cloud not being deleted? I downloaded it and it didn't work. I wanted to delete it, but it won't delete. I demand an immediate explanation.

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Community Expert ,
Jan 20, 2025 Jan 20, 2025

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uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

 

 

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Community Expert ,
Jan 20, 2025 Jan 20, 2025

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Expert ,
Jan 20, 2025 Jan 20, 2025

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Also, be sure to cancel the trial BEFORE 14 days or it becomes a paid subscription

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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