Adobe Creative Suite Design Premium CS5.5

[Zardokar]

I installed Adobe Creative Suite Design Premium CS5.5  on my new PC but stuck at Activation limit reached
I registerd products and Adobe Creative Suite Design Premium CS5.5 and Serial number show at https://account.adobe.com/products and now I have many problem here :

1. I can not deactivate my device from https://account.adobe.com/activated-devices
2. I can not sign-out or deactivate from my old devices.

And I can not sign-in adobe account on Creative Suite Design Premium Dialog

How can I activated from my Serial number ?

[kglad · Accepted solution]

you can't increase your activation count unless you have access to a computer with an activated copy AND that can communicate with adobe's secure servers. ie, because of 2, you cannot activate your serial number.

[Nancy OShea]

How can I activate from my Serial number ?

By @Zardokar

===============

You can't.  Your unsupported software from 2010 is too old.  It's time to upgrade to supported software.

MODERN OPTIONS:
===============
FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/acrobat/acrobat-pro.html

Photoshop Elements or Premiere Elements (no subscription needed for a 3-year license).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

• Photoshop CC and Photoshop on iPad
• Camera Raw
• Lightroom on desktop, mobile and the web
• Lightroom Classic
• Portfolio website + hosting
• Adobe Express (free starter plan)
• Bridge
• 20 GB cloud storage (upgradable to 1 TB).
• Free upgrades for paid subscribers

https://www.adobe.com/creativecloud/photography.html

Premium Adobe Express ($10/month). Mobile & web-based graphics & video apps for social media content creators.
https://helpx.adobe.com/express/using/express-overview.html

Creative Cloud Bundles & Single App Plans for mobile, web & desktops
https://www.adobe.com/creativecloud/plans.html

See System Requirements:

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

• Windows 11 (64-bit) versions 23H2, 22H2; Windows 10 versions 22H2, 21H2;
• MacOS 14.7 (Sonoma), 13.6.7 (Ventura), 12.7.6 (Monterey).

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Hope that helps.

[ondrejslama]

I have the same issue - the worst part? Adobe lied. Software told me I need to deactivate from one computer and now I cannot use my Adobe Design Premium CS5 on any computer at all. I guess I need to dig the old T&C

[kglad]

you have to deactivate from a computer with updated default browser and updated os security 

[ondrejslama]

Hi and thanks for the suggestion, but I am running PC, all my stuff is updated

[kglad]

you deactivated from an updated computer and the deactivation wasn't registered at adobe?

[ondrejslama]

Full story. I had two laptops with two activations. One computer died and I can't deactivate on it anymore. The second computer had CS5 running alright, but as I got a new replacement laptop, I needed CS5 more on the new one. Adobe told me I need to deactivate one device. I went to Photoshop, clicked on deactivate and ever since, I cannot reactivate on any device at all.

When I open my account online. I can see no active devices. I can see a registered product Adobe Design Premium and the serial number (I won't even go to the fact, that I am not offered to download a language version I have purchased).

The only support I got to was a chatbot telling me she can't help me, because I don't have a active subscription.

[ondrejslama]

And now scammers are "offering help" signed as Team Adobe. God help me...

[kglad]

scammers are common.  the **scam email address** is well-known one.

anyway, back to that computer on which you deactivated cs5, what's it's os (including build) and what's its default browser (including build)

[ondrejslama]

Windows 11, Chrome v131

[kglad]

both needed to be the current bulids.  were they?

[ondrejslama]

yes

[kglad]

then there's nothing more that can be done.

[ondrejslama]

Great! I am happy we had this chat in the past couple days. Take care

[kglad]

sorry.  i'm not in charge of adobe's policies, decisions and inner workings.