My registered version of CS5.5 Acrobat Pro is no longer on my system. I had to download the reader to do a work around but it's not the same. I logged in and went to reinstall but it's not highlighted for a download. Can you help me?
I have no idea how something can disappear, but you need to do a new install and enter your serial number when asked
Of course, if your UN-named computer is a Mac you won't be able to install on a new(er) operating system
Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-the prodesign links go directly to Adobe's file server, so this process will
--only work until Adobe completely removes the old version(s) from the server
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a DVD
-plus a text file containing your serial number if you have CS6/CS5
Also: this is not Adobe support, beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
Installed programs don't suddenly disappear unless your computer is broken.
Disconnect from external / remote drives & devices.
Ensure you're using a computer user profile with administrative permissions.
Open your file manager (Mac Finder or Windows File Explorer).
Search your primary hard drive for Acrobat.
Nancy thank you for the reply. My Mac is working fine though. My other programs are working fine though. I have no other issues. I'm trying to re-install Adobe Acrobat Pro ( I purchased the CS5.5 Suite).
I dont' know where to find the download. I do have the serial number.
Any help woud be appreciated.
Which operating system do you have?
You can't use legacy Creative Suite titles on Catalina or Big Sur.
And the legacy installers won't work on Sierra, High Sierra or Mojave without terminal workarounds.
Links to legacy installers are listed below. But Adobe can remove these anytime without notice.
I'm using MacOS High Sierra, Version 10.13.6
Use the link I posted above to legacy installers with the terminal workaround described below.
Nancy use the Trial Downloads and then put in my serial?
This is what I'm getting now trying to install
Thanks for hanging in there with me Nancy. I'm a user of Adobe going back many years. I've pulled up all kind of disc but unfortunately cannot find the CS5.5 Suite and the downloads that Adobe gave me no longer work.
I don't have that file: Library/Application Support/Adobe/SLStore on my computer. I"m not even seeing SLStore. I think we're getting closer lol. Any suggestions?
>downloads that Adobe gave me no longer work
Go up and read my message from yesterday
Thanks for helping me. I couldn't just download the Acrobat Pro X but have downloaded the CS5.5 Premium whch is what I own. If I open up the DMG, will if effect my other, already installed progams, ie., Photoshop, Illustrator,etc?
For Windows there is an option in the installer to do everything, or to use an "advanced" option to select what you want
I will GUESS there is a similar option in the Mac installer