-click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
CS4, CS5 and CS6 are on life support. But they can still be activated providing you have the following: 1. original media (disks or downloads) you received at purchase, 2. a legitimate serial number for that particular version, language and platform (Win/Mac), 3. an older operating system that can support legacy 32-bit apps. -------------------------- NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html
NOTE 2: Creative Suite cannot run on Catalina. Don't even try it. Either downgrade your OS or get new 64-bit software.
NOTE 3: Adobe removed the CS updaters. Your product may not work properly without the updates.
NOTE 4: Legacy Creative Suite is discontinued & unsupported. Use it at your own risk.
============= Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! ============= 3 Easy Ways to Identify Genuine Adobe Staff https://tinyurl.com/10791730
Nancy O'Shea, Product User & Community Expert Alt-Web Design & Publishing ~ Web : Print : Graphics : Media