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Adobe CS5 deaktivieren

New Here ,
Aug 11, 2020 Aug 11, 2020

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Nach einem Festplatten crash kann ich meine Lizenz von CS5 nicht am PC deaktivieren. Wie kann ich die Software deaktivieren um sie auf meinem neuen Rechner verwenden zu können?

Bitte um Hilfe Stefanie

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Activation

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Community Expert ,
Aug 11, 2020 Aug 11, 2020

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When you can't deactivate a serial number
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
Click here https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Aug 11, 2020 Aug 11, 2020

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You must contact Adobe Customer Support and ask the agent to reset your activation count.

https://helpx.adobe.com/contact.html


CS4, CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. original media (disks or downloads) you received at purchase,
2. a legitimate serial number for that particular version, language and platform (Win/Mac),
3. an older operating system that can support legacy 32-bit apps.
--------------------------
NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

NOTE 2: Creative Suite cannot run on Catalina. Don't even try it. Either downgrade your OS or get new 64-bit software.

NOTE 3: Adobe removed the CS updaters. Your product may not work properly without the updates.

NOTE 4: Legacy Creative Suite is discontinued & unsupported. Use it at your own risk.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Mar 21, 2024 Mar 21, 2024

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Die Antworten sind wenig hilfreich.

Ich möchte ebenfalls CS5 auf einem Gerät deaktivieren. Über die Software selber ist das nicht möglich, egal wie oft ich auf " Deaktivieren" klicke.

Der Chatbot kann nicht helfen, da kein aktives Abo zu finden ist.

Hat jemand eine funktionierende Lösung?

 

Vielen Dank

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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there's nothing you can do other than

 

deactivate from a computer with an activated version 

 

or

 

deactivate from your adobe account (in certain situations)

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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LATEST

@Enrico36233404tvws,

  • This topic is 4 years old.
  • Obsolete Creative Suite 5 is 14 years old. 😮
  • It's time to migrate to modern software that's compatible with your computer. 😚

 

MODERN OPTIONS:
Photoshop Elements or Premiere Elements (no subscription).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

  • Photoshop CC and Photoshop on iPad
  • Camera Raw
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website + hosting
  • Adobe Express (free starter plan)
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).

https://www.adobe.com/creativecloud/photography.html

Premium Adobe Express ($10/month). Mobile & web-based graphics & video apps for social media content creators.
https://helpx.adobe.com/express/using/express-overview.html

Creative Cloud Apps (20 + pro apps & services) and Single App Plans
https://www.adobe.com/creativecloud/plans.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

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