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Adobe ID Email

New Here ,
Feb 23, 2016 Feb 23, 2016

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Hello,

My main email address linked to my Adobe ID account no longer exists and I would like to change it to my current email address, but for some reason, my changes won't be saved. Any ideas why or how I could change this? Any help would be great!

Thanks

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correct answers 1 Correct answer

Community Expert , Feb 23, 2016 Feb 23, 2016

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Feb 23, 2016 Feb 23, 2016

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Emma, I'm moving this to the more appropriate Downloading, Installing, Setting Up forum for help.

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Community Expert ,
Feb 23, 2016 Feb 23, 2016

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Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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New Here ,
Jun 19, 2022 Jun 19, 2022

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Adobe id-PERSONAL INFORMATION REMOVED FROM PUBLIC FORUM

I need help getting an adobe subscription.I am paying by debit card but that payment is not getting updated.

IMG20220618163224.jpg

 this see.

IMG20220619142615.jpg

Call me India Adobe office

 

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Community Expert ,
Jun 20, 2022 Jun 20, 2022

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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