Adobe Illustrator

New Here ,
Aug 08, 2021 Aug 08, 2021

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Hello everyone. I hope everyone is doing well. I recently purchased Adobe Illustrator. I am unable to unstall it. The app kee loading. I have tried everything and followed the instructions on the help page but nothin works. Any help in this regard would be appreciated. Thank you.

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Adobe Community Professional ,
Aug 08, 2021 Aug 08, 2021

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Are you using the Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

 

Mac or Windows, and exactly which version of your operating system?

 

Do you meet the minimum https://helpx.adobe.com/creative-cloud/system-requirements.html

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Adobe Community Professional ,
Aug 08, 2021 Aug 08, 2021

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Did you purchase it from Adobe?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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