I frequently use a Photoshop plugin that does not work with a new version of Photoshop, and they usually drag their feet with providing an updated version of said plugin, so, from past experience, I set my Adobe Cloud Update Preferences to NOT auto-update Photoshop.
In the past few days I've been getting alerts from Adobe Cloud that new updates are available for Photoshop, which I disregarded for the above mentioned reasons. However, today, when I turned on my computer, I was horrified to discover that Adobe had decided that my preference choices were irrelevant to what they wanted, so not only did they reset the toggle in cloud preferences that prevented Photoshop from auto-updating, but in advanced options, a check-box was also ticked that has deleted my previous version of Photoshop!!!
I'm bloody furious!
Who the hell gave you permission to override my preferences, you arrogant prix???
p.p.s. you can also use twitter to tweet @AdobeCare
p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...