Adobe Photoshop CS6 licencing fail at login window stage

New Here ,
Aug 27, 2021 Aug 27, 2021

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Hello!

 

Trying to enter licence code to Photoshop CS6 on macOS 10.13

To do that I run photoshop, then the login window opens. I enter my username and password, but something goes wrong and the login request page reopens again. And so on in a circle.

 

What am I doing wrong?

Does adobe still officially support this app?

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Adobe Community Professional ,
Aug 27, 2021 Aug 27, 2021

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1 - CS6 is from 2012 and is no longer supported

 

2 - Based on past messages (I am on Windows, so this is not from direct experience) When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

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New Here ,
Aug 30, 2021 Aug 30, 2021

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Oh, sorry, I must be put it wrong - I meant this window, not the system window.

The window in what you enter your Adobe login information to register a program.

 

Снимок экрана 2021-08-29 в 12.40.39_cr.pngСнимок экрана 2021-08-29 в 12.40.19_cr.png

 

 

 

 

 

 

 

This window closes by second after I press "Login" button and reopens again with blank fields.

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Adobe Community Professional ,
Sep 05, 2021 Sep 05, 2021

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LATEST

Old Creative Suite installers are not compatible with Sierra, High Sierra or Mojave without terminal workarounds.

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

 

CS5 and CS6 are on life support. But they can still be activated providing you have the following:
1. your original media (disks or downloads) you received at purchase and a way to read them,
2. a legitimate serial number for that version, language and platform (Win/Mac) and if it was an upgrade, a qualifying serial number from an older product,
3. an older operating system that can support legacy 32-bit apps.

Legacy Creative Suite is discontinued & unsupported. Use at your own risk.

Supported versions of Photoshop:
- https://helpx.adobe.com/photoshop/kb/supported-versions.html

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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