Adobe Photoshop Elements 2020 Photo Editor Won't Open In Win 8.1

New Here ,
Jan 18, 2022 Jan 18, 2022

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I downloaded and installed the Photoshop Elements 2020.

The Video Editor opens but the Photo Editor will not.

It says try Photo Elements for free and offers a choice of download Trial or Install from CD.

The trial download is for the 2022 version which is not supported by my pc.

I do not have a cd as I downloaded the Photoshop Elements 2020 software from the Adobe website.

I can't find a way to enter my serial number for the Photo Elements software as I did for the Video Editor.
Any help would be greatly appreciated.

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Adobe Community Professional ,
Jan 18, 2022 Jan 18, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum so that proper help can be offered.

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Adobe Community Professional ,
Jan 18, 2022 Jan 18, 2022

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Are you sure you are trying to open the 2020 version?

Try opening PhotoshopElementseditor.exe from Program files in  the 2020 folder.

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