Adobe Photoshop problems CS6

[Sandan34344761j136]

Hello,

I have a problem with Adobe Photoshop CS6. To log in to Adobe Photoshop CS6 I used the registered email REMOVED, but that email is no longer there.

Can my Adobe Photoshop CS6 login be changed to another email?

Thank you in advance

This is a public forum, not Adobe support

Private information removed... Moderator

[kglad]

disconnect your computer from the internet and restart installation of cs6, or if already installed, open and app.

you should be prompted to activate offline, solution 2 here -  https://helpx.adobe.com/creative-suite/kb/serial-number-validation-launching-cs6.html

[Sandan34344761j136]

I have tried your solution, and the results are attached.

Does this mean I can no longer use Adobe Photoshop?

Yesterday I asked Adobe support and they suggested that I post the question to the Adobe community forum.

[kglad]

from whom did you purchase?

did support say the revocation was correct?

[Sandan34344761j136]

from whom did you purchase?

Because I bought an old Adobe Photoshop product, I bought it at an online store (Not an Adobe online store).

did support say the revocation was correct? Yes, Support says so

Now I've emailed Adobe Photoshop support again.

Thank you for your help.

[kglad]

then you probably were scammed.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from enterprise & teams and then photoshop">

[Sandan34344761j136]

Noted, Thank you very much

[Rob_Cullen]

From your screen-clip: Your Serial Number has been 'Revoked'

See reasons in this link-

https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

Contact Adobe support for advice. Community members in this forum cannot be of help.

[Sandan34344761j136]

Ok thanks for your information