Adobe plan cancelled

New Here ,
Aug 02, 2021 Aug 02, 2021

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Hi everyone..is there anyone who knows why I m asked to buy againg a plan after just 1 unpaid bill..and Adobe is still charing each month12.99  from my card ?

thanks 

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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