• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Adobe Portfolio - Buy domain name

Community Beginner ,
Jun 01, 2020 Jun 01, 2020

Copy link to clipboard

Copied

Can someone help me?

 

I think i entered my name more than 5 times and now it keeps showing me server error when i try to purchase it. I have a project due soon and I can't wait for a week for it to be resolved. 

TOPICS
New user

Views

3.4K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Adobe Employee , Jun 01, 2020 Jun 01, 2020

Hi @twinklestar143,

 

Adobe Portfolio does not provide domain however it gives support for buying a domain using Namecheap.
You can go to Namecheap directly and buy a domain or use Settings>Purchase a domain. If you still face the server error in purchasing then please buy the domain using GoDaddy, Hover or 1&1 etc.
Please go through the article for more help https://help.myportfolio.com/hc/en-us/articles/360037977794-Buying-a-custom-domain-name

 

Hope it will help.

Thanks,

Akshit Agarwal

 

Likes

Translate

Translate
Community Expert , Jun 01, 2020 Jun 01, 2020

AkAgarwal is correct.  You don't have to purchase your custom domain name from Namecheap.com.  

 

In the meantime, why don't you set-up your Portfolio with the default domain -- https : // your_ID. myportfolio . com ?

Later, when you get your custom domain, add it to your existing Portfolio. 

Go to domain name provider's website.  Change the DNS A records to your Portfolio's IP address.  

https://help.myportfolio.com/hc/en-us/articles/209448927-Using-a-custom-domain-with-Adobe-Portfolio

 

Likes

Translate

Translate
Adobe Employee ,
Jun 01, 2020 Jun 01, 2020

Copy link to clipboard

Copied

Hi @twinklestar143,

 

Adobe Portfolio does not provide domain however it gives support for buying a domain using Namecheap.
You can go to Namecheap directly and buy a domain or use Settings>Purchase a domain. If you still face the server error in purchasing then please buy the domain using GoDaddy, Hover or 1&1 etc.
Please go through the article for more help https://help.myportfolio.com/hc/en-us/articles/360037977794-Buying-a-custom-domain-name

 

Hope it will help.

Thanks,

Akshit Agarwal

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 01, 2020 Jun 01, 2020

Copy link to clipboard

Copied

AkAgarwal is correct.  You don't have to purchase your custom domain name from Namecheap.com.  

 

In the meantime, why don't you set-up your Portfolio with the default domain -- https : // your_ID. myportfolio . com ?

Later, when you get your custom domain, add it to your existing Portfolio. 

Go to domain name provider's website.  Change the DNS A records to your Portfolio's IP address.  

https://help.myportfolio.com/hc/en-us/articles/209448927-Using-a-custom-domain-with-Adobe-Portfolio

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 17, 2022 Jan 17, 2022

Copy link to clipboard

Copied

Hi,
I looked at similar topics and can't find a comprehensive answer. 

I brought my domain to portfolio, but despite being correctly set up at source (namecheap) portfolio insists I don't have 'A' record for my root domain. DNS Checker - DNS Propagation Check & DNS Lookup shows the correct IP addresses as well. Is it commonly occurring issue?

 

Kind regards

Dawid

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 17, 2022 Jan 17, 2022

Copy link to clipboard

Copied

LATEST

@Grendel_PL,

How long ago did you switch the DNS address?  DNS changes can take 24-72 hours to propagate around the globe.  It's not instantaneous.  If you continue to have problems, I recommend that you reach out to the Portfolio Support Team for assistance.

 

See links below.
- FAQ & Knowledgebase - https://help.myportfolio.com/hc/en-us
- Contact Portfolio Support Team - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
- Adobe Portfolio Feedback on UserVoice - https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines