Adobe Premiere Pro not in Microsoft Store

[Le5CA5]

Adobe Premiere Pro is currently not in the Microsoft Store. After I paid for the app, and downloaded it from Adobe, my laptop showed an error message that says "The app you're trying to install isn't a Microsoft-verified app" and gave me no open to install other than going to the Microsoft store. When I went to the Microsoft store, they have Photoshop and Acrobat but not Premiere Pro. I'm completely stuck -- does anyone know how is the installation supposed to work for PC users??

[Nancy OShea]

I'm confused by your question. Adobe Premier Pro is sold by Adobe only, not Microsoft.

You need a paid Adobe Creative Cloud subscription to use Premier Pro on PC or Mac.

A single app plan is USD $21/month for 12 months.

https://www.adobe.com/creativecloud/plans.html

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/premiere-pro/system-requirements.html

Hope that helps.

[Kalon3541507409wb]

I just had this happen to me. Is it possible to have a refund?

[kglad]

@Kalon3541507409wb 

did you purchase anything from adobe?

[Kalon3541507409wb]

Well, yes. The smallest plan for Adobe Premiere, which was $34.49. But I didn't realize that Microsoft didn't support Adobe. They had already taken my money though.

[kglad]

what does microsoft have to do with this?  (other than supplying the windows os that you might be using with premiere pro.)

[Kalon3541507409wb]

Exactly. That's my question. I'm trying to figure out why it won't let me launch the software. But every time I try, I get a pop up message that says, "The app you're trying to install isn't a Microsoft-verified app"

[kglad · Accepted solution]

disable windows s mode

[Kalon3541507409wb]

That was it. Thank you so much!!

[kglad]

@Kalon3541507409wb 

you're welcome.

[Vaggelis the helper]

Hello @Le5CA5,

Your question is more about microsoft's software than Adobe's. After a bit of research on Microsoft community I found these;

There are 2 possible scenarions;

1.  You may be running windows 10 /11 S edition. To switch out, follow the steps mentioned in this article; Switching out of S mode in Windows (microsoft.com) (Note that if you exit the s mode you can't re-enable it, all though it's just a software limitation)
2. In case you are, in fact running win 10/11 Home/Pro (without the s) your app settings might only allow mic. store app to be downloaded. To allow other apps to download, Open The settings app> Click on apps> If you are on win 10, at the top of that page there is a "Choose where to get apps" drop-down. Make sure to set it to Everywhere. If you're running windows 11 then click on apps and features, and again, at the top of that page there is a "Choose where to get apps" drop-down. Make sure to set it to Everywhere.

If none of these solutions work then make sure to update your system. To update; Open the settings app> click on update and security or Windows update> and click on check for updates. After you do so try the above again.

For even more solutions to other possible scenarios check this community forum; The app you're trying to install isn't a microsoft verified - Microsoft Community (This was also my source).

I hope that helped.

[yazan32059228go67]

It is bc you have S mode activated, If you turn it off, you can use apps that are installed for the internet but you will have to be careful, bc there is a high chance you will get hacked or get a virus on your laptop, have a good day.

[kglad]

in general, https://helpx.adobe.com/photoshop-elements/kb/purchases-win-app-store-faq.html#:~:text=Note%3A%20Whe....