Adobe programs crashing when printing to Fiery driver

[tanzap]

Hi All

I have recently upgraded my printer to one with a Fiery, and every couple of files I print seems to crash Adobe Reader Pro or InDesign.  It will let me select all the options on print driver and then just before I can press the print button Reader will crash or InDesign will freeze

I am using a C165 printer and windows 11 desktop PC, is there something I can change to fix the issue?

Thanks

[kglad]

update your printer drivers including your fiery driver.

if that fails, what happens if you print from another program?

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