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Hi,
During the last years, numerous reports have been uploaded about the way Adobe software is installed, is updated and behaves. Not only Adobe don't seem to even take these reports into accoubnt but obviously things are significantly getting worse. A short summary :
Well, Adobe CC looks like other applications that are now out of control (like Microsoft Office). Nobody (evn at Adobe) actually knows what is installed, what the processes launched you-don't-even-know-when are actually doing and if they are actually useful, which data are continuously sent to the Adobe servers, etc. You do not have the control on your system.
This has to be fixed. Adobe has to understand that we are not paying a subscription to allow them to do what they want on our systems without any consideration for our actual needs and resources. We need more simple installers. It should be possible to install or update any app by merely downloading and launching a standalone installer. We need clear information about what software is installed on our systems, what it does and how it can be cleanly uninstalled. We need clear information about what data are sent from our systems to their servers even when we are not using any cloud feature.
Finally, we need to take back control of our systems.
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as you probably know, these are user-to-user forums.
you (and others) can make suggestions to adobe here, https://www.adobe.com/products/wishform.html
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I don't have any problems receiving updates on my Win10 workstation.
Make sure your computer meets the minimum CPU, GPU, RAM & HD requirements. Most Creative Cloud apps work on:
https://helpx.adobe.com/creative-cloud/system-requirements.html
Also refer to this Help article:
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
If you continue to encounter technical issues, please reach out to Adobe Tech support for assistance.
CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html