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Adobe Serial Number & VPN issues.

New Here ,
Oct 27, 2022 Oct 27, 2022

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Purchased CD-ROM 2023 Elements, NOT Accepting Serial Number from included card untilI I turned off my VPN - why should that matter? Or why not say that on the install page?" ? If you want to install software, turn off your VPN. 

 

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Activation , Installation

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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you should have seen a problem authenticating you serial number because of an adobe connection issue.

 

there are a number of relatively uncommon things that can cause this (and you found one).

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