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Hi there,
My Adobe Creative Cloud Desktop App hasn't been giving me program updates on the apps I have on my computer currently, to update.
I noticed there has been incremental version updates in these programs through the forums online and I decided to login to my Adobe CC account through a web browser.
Can you please help fix the Adobe CC desktop app 'updates' tab to work across my account/plan for all the installed programs i currently use for work and that any future programs i download or work in i shouldn't have a problem with?
I've screenshot the desktop app and browser pages with annotations in red, to show you what's happening.
Thanks,
Natalie
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reset the cc desktop app: make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R
if that fails, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription at Adobe Account: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html