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Adobe XD installation issue

New Here ,
Dec 18, 2019 Dec 18, 2019

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Hello,

I have downloaded XD_Set-Up and went through the verification and started installing it on my laptop (hp), I have windows 10 Pro, 4gb of RAM and Intel Core i3-5005U. The problem is that the installation starts, but it stops at some point. Twice it stopped when it reached 15%, now it stops when it reaches 5%. What can be the reason for the issue? Is that because of my internet connection is slow or some other reasons? Thank you.

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Installation , New user

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Adobe Employee ,
Dec 18, 2019 Dec 18, 2019

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Miraziz, sorry you are facing problems installing Adobe XD.  I do not see a Creative Cloud membership assigned to the e-mail address you used to post to this public discussion forum?  Do you have a CC membership or are you attempting to use the non-paid features of Adobe XD?  Are you installing Adobe XD on a computer and network that you own and maintain?

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