After Effects 语言报错打不开

[Tuyetvan26353797hvhj]

上个月我换了一台电脑 ，安装 After Effects 到新电脑后 ，一直打不开提示这个窗口 。 请问有谁遇到过这种问题吗？要如何解决呢 

[kglad]

do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

sign in to your account using your adobe id, https://account.adobe.com

make sure your subscription is shown.  then, if it is:

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

[Shivangi_Gupta]

I agree with @kglad. Did you follow the articles shared above?

Let us know.

Regards,

Shivangi