I can't seem to get my after effects cc install past 90%. after I have waited for some time, i then press cancel and rather than going back to an 'install' button, it goes to a 'update' button. i click that and get error - U43M1D204
Please let us know few thing regarding this issue.
1. Is it a Windows or MAC opreating system you have.
2. Have you tried launching the application to check whether you are able to successfully launch the application or not.
MAC operating system.
Application will not launch. Says: 'you can't use this version of the application "adobe after effects cs6" with this version of OS X. (my OS X is totally up to date) You have "adobe after effects cs6" 11.0.2"
any help would be much appreciated
If you are using Mavericks 10.9 please refer: http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html
Please do let me know whether it worked or not.
I had this exact same problem, and I didn't know what to do. However, I went into the menu to Force Quit Applications (Apple Menu, Force Quit...), and I noticed that Skype wasn't responding. I wondered why, and I force quitted it. Straight away, my update went to 97%, and after a short while, installed. I'm not sure if this is the case with your computer, or if you even have Skype, but this solution works for me.
I had photoshop open. I ended it and it finished in a snap