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After Effects Installation

New Here ,
Nov 27, 2021 Nov 27, 2021

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I purchased After Effects on my MacBook and it just finished installing. I tried to open it but it an error popped up saying, "After Effects can't continue: Error while accessing the preference files. Please verify the file permissions and try again." How do I fix this?

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Community Expert ,
Dec 15, 2021 Dec 15, 2021

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close and then reopen your cc desktop app with root privileges (3 Ways to Open Applications With Root Privileges on a Mac (wikihow.com)).  install ae from the cc desktop app.

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