• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

After effects set up wont install

New Here ,
Feb 04, 2023 Feb 04, 2023

Copy link to clipboard

Copied

I just recently purchased after effects but the setup won't install. I click on the icon and a little blue wheel pops up beside my pointer but then goes away. && it doesn't even show up on my task manager when I double-click on it.

 

I checked and my laptop has everything the program needs. . . 

TOPICS
Feature request

Views

3.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 04, 2023 Feb 04, 2023

Copy link to clipboard

Copied

When you have a subscription
-sign in to your account with your ID and password
-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 04, 2023 Feb 04, 2023

Copy link to clipboard

Copied

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 06, 2023 Feb 06, 2023

Copy link to clipboard

Copied

LATEST

Hi, 

We're here to help you. Are you on Mac or Windows? What version of the operating system are you on? 

Were you able to install other apps? 

 

Regards 

Kanika

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines