after loading Premium trial, Creative Suite CS6 doesn't work

[pamelan26967037]

'I paid a dear price for the Adobe Creative Suite CS6 CD, and after downloading a free trial for Premium, nothing works........I tried deleting premium and now I have nothing. I will NEVER agree to CC, it's a marketing tool to lock us into ongoing costs

Anyone else as diappointed in Adobe as I am?

[John T Smith · Accepted solution]

Cloud takes over https://forums.adobe.com/thread/1584746 may help

[SSwan]

I need to speak with a specialist 

[kglad]

@SSwan 

are you seeing a problem with adobe cc taking over your perpetually licensed cs6?  if so, do you have anything cc installed on your computer now and do you have a current cc subscription?

(and these are public forums. don't post personal info.)

[John T Smith]

Adobe no longer supports CS6

[Nancy OShea]

I need to speak with a specialist 

By @SSwan

==========

For current product users only:

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Legacy Product users can ask this user-to-user community or purchase supported software.

Hope that helps.
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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

[breakchild]

YES!!! It's BS!!! I've been on chat with someone trying to "help" me for 2 hours. I go over and over the same thing, only to come back to the same point-they want me to reinstall Adobe CC.