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aide activation, perdu ancien ordinateur, j'ai mon no de license

Guest
Sep 01, 2021 Sep 01, 2021

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aide activation, perdu ancien ordinateur, j'ai mon no de license

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Activation

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correct answers 1 Correct answer

Community Expert , Sep 01, 2021 Sep 01, 2021

You'll find the chat button on the left side.

2021-09-01 16_59_29-Contact Customer Care.png

If it's doesn't show, please check if cookies are enabled or try another browser.

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Community Expert ,
Sep 01, 2021 Sep 01, 2021

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You have to talk to Adobe's customer support. They're the only ones who can reset the number of activations. 

Click the following to contact Adobe customer support staff for help:  
 
https://helpx.adobe.com/contact/support.html 
 
Please signed in with your Adobe ID and allow cookies in your web browser for this to work. The link refer to the US website. If you are not located in the US, the site should redirect to the page appropriate to the region associated with your ID. 
 
Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to an support employee. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Guest
Sep 01, 2021 Sep 01, 2021

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j'y ai été mais impossible d'avoir un live chat pour parler a un tech, et je suis connecter a mon compte.

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Community Expert ,
Sep 01, 2021 Sep 01, 2021

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You'll find the chat button on the left side.

2021-09-01 16_59_29-Contact Customer Care.png

If it's doesn't show, please check if cookies are enabled or try another browser.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Guest
Sep 01, 2021 Sep 01, 2021

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j'ai changer de navigateur et ca fonctionné, merci 🙂

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