Aktivierungsprobleme bei CS6 Master Collection

New Here ,
Dec 28, 2021 Dec 28, 2021

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Hallo,

ich habe die CS6 Master Collection auf meinem iMay mit dem Betriebssystem Yosemite installiert und kann die Programme nicht öffnen. Zuerst kommt die Meldung "Seriennummer überprüfen". Die stimmt ja. Dann habe ich auf den Link "Probleme mit der Internetverbindung?" gedrückt. Dann kommt die Meldung "keine Interneterbindung", obwohl sie da ist. Es ist kein Lizenzproblem, ich habe noch genügend Lizenzen darauf. das hat mir auch der Adobe-Support bestätigt. Leider supporten sie solch ältere Programmversionen nicht mehr.  Habe dann noch verschiedenes "durchgeklickt" (s. Fotos), aber bin nicht weitergekommen.

Vielleicht kenn jemand das Problem und kann mir helfen. Ich wäre sehr happy darüber. Vielen Dank.

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correct answers 1 Correct answer

Adobe Community Professional , Dec 28, 2021 Dec 28, 2021
TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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Adobe Community Professional ,
Dec 28, 2021 Dec 28, 2021

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TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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New Here ,
Dec 31, 2021 Dec 31, 2021

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Thanks for the informations, but it doesn't work 😞 The problem is, that the apple-support doesn't support anylongr this old versions. Have you another help?

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New Here ,
Feb 01, 2022 Feb 01, 2022

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habe das gleiche problem. gibt es eine lösung?

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Adobe Community Professional ,
Feb 01, 2022 Feb 01, 2022

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I use Windows, so you will need to ask in an Apple forum

 

1 - how to make your old operating system use the new security protocol

or

2 - how to update your operating system

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