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All Adobe Creative Cloud Apps Say I Don't Meet the Requirements

New Here ,
Oct 07, 2024 Oct 07, 2024

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Hello, I keep getting an error code saying that I can't download any of the Adobe Creative Cloud apps onto my PC even though I have checked and met all of the system requirements to run them and download them. Below I have included screenshots of my pc specs, my storage and my monitor specs.

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Community Expert ,
Oct 07, 2024 Oct 07, 2024

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How to install when you have a subscription and a problem

 

NOTE: I read a report that the Opera GX browser does not work properly

 

NOTE: the alternate download link in this link works better for some people
install the cc desktop app using the "alternative download links" at the bottom of this
If that works for you, use the Cloud manager to install your programs
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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Community Expert ,
Oct 07, 2024 Oct 07, 2024

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Community Expert ,
Oct 07, 2024 Oct 07, 2024

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What is the exact error message? Screenshots are always helpful.

 

You need more than 48.8GB free hard drive space. Trying freeing up 200GB and see if it makes a difference.

 

Photoshop's bare minimum requirement for available hard-disk space is 20GB although 100GB is recommended.

Photoshop system requirements (adobe.com)

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Community Expert ,
Oct 07, 2024 Oct 07, 2024

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use a different default browser (esp. if opera is your current one).

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Community Expert ,
Oct 08, 2024 Oct 08, 2024

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You definitely need more HDD space to install all apps:

 

Acrobat - 4.5GB

After Effects - 8GB

Animate - 4GB

Audition - 8GB

Bridge - 2GB

Dreamweaver - 2GB

InDesign - 3.6GB

Photoshop - 20GB

Premiere Pro - 8GB

Illustrator - 2GB

Total - 62.1 GB

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Community Expert ,
Oct 08, 2024 Oct 08, 2024

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You lack sufficient hard disk space. 

 

Uninstall all non-essential apps & utilities.

Move data/work files to external hard drives.

 

Ensure that your system can accommodate your operating system +  Creative Cloud desktop app, + all other apps & services you intend to use.  For best user experience, I recommend 1 TB of physical disk space.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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