All of a sudden, Photoshop 2020 will not allow me to open. Can't uninstall, can't download older.

New Here ,
Jul 07, 2022 Jul 07, 2022

Copy link to clipboard

Copied

stphjay_0-1657228954519.png

I got this popup when I went to use photohop for the first time in a few months. My work has renewed my license, but there is no way to enter that information. The application will not launch. 

I am using a PC with Windows 7. I understand that is too old to run the newest version of photoshop but this version I have installed has worked fine. I don't understand what has changed or how to fix it. 

TOPICS
Activation , Creative Cloud , Installation

Views

40

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 07, 2022 Jul 07, 2022

Copy link to clipboard

Copied

For  Windows 7 read this
TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-on Windows be sure to do the EASYFIX.MSI in step 2 of the above link

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 07, 2022 Jul 07, 2022

Copy link to clipboard

Copied

LATEST

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines