Allow Adobe users to download old software versions.

[wood27261319ng43]

Hi,

I used to work with premiere 2017. Wanted to try 2022 and uninstall it. Unfortunaltly have warning message my graphic cards needs to be update. I try to reinstall 2017 as it was possible before but Adobe does not offer it anymore.

After conctacting help a guy from Adobe try to help me to install 2017 via a remote session. Since he had not succeed he installed 2023 and updated my graphical card drivers.

I opened a project made under 2017 but noticed align problem with titles ...

So could you send me a link to install 2017 ?

Regret it can't be possible anymore from adobe creative.

[kglad · Accepted solution]

for the current and one previous versions use the cc app:

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Install%20Previ....

for cc 2019 and earlier use prodesigntools.com*

for everything else, you must use adobe support** (and it may take a few tries to find an agent to provide links).

*

adobe download links prior to cc 2020 are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

follow the directions (esp, step 1)

save the install file.  it may not remain online.

thank jim @ prodesigntools.com

**

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

[wood27261319ng43]

for the current and one previous versions use the cc app:

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Install%20Previ....

for cc 2019 and earlier use prodesigntools.com*

for everything else, you must use adobe support** (and it may take a few tries to find an agent to provide links).

*

adobe download links prior to cc 2020 are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

follow the directions (esp, step 1)

save the install file.  it may not remain online.

thank jim @ prodesigntools.com

**

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

By @kglad

Thank you for the information i will do it like you mentioned thank you once again....

[wood27261319ng43]

Thanks 

[kglad]

oops, the premiere cc 2017 prodesigntools links no longer work.  that just occured (afaik) recently.

there's no work-around.  if you can use  other versions, i think they are available.

[huber27261992z8we]

oops, the premiere cc 2017 prodesigntools links no longer work.  that just occured (afaik) recently.

there's no work-around.  if you can use  other versions, i think they are available.

By @kglad

ok i will look for the other links Thankx for the information.. 

[Test Screen Name]

Why didn't you just update your graphics driver as it said? 

[wood27261319ng43]

ok i will update my graphics driver ..... Thank you