• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Andauernde Abfrage der Seriennummer CS6

New Here ,
Dec 13, 2022 Dec 13, 2022

Copy link to clipboard

Copied

Hallo,

seit ein paar Tagen wird bei CS5 Web and Desing Premium bei jeder Aktion, z.B. Öffnen einer PDF nun die Seriennummer abgefragt, bzw. ich muss das Produkt andauernd mehrfach pro Stunde registrieren lassen.

Wie kann das sein? 

Vorher hat einmal gereicht für mehrere Monate.

Kann das damit zusammenhängebn, dass seit wenigen Tagen oder Wochen scheinbar CS6 Web and Design Premium nicht mehr vom Adobe Support unterstützt wird und man nun künstlich Probleme schaffen möchte?

Vielen Dank für eure Hilfe!

VG, Michael

 

TOPICS
Activation

Views

550

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 13, 2022 Dec 13, 2022

Copy link to clipboard

Copied

cs6 hasn't been supported for many years.

 

fixing that problem is going to take some risk of not being able to install and use unless you have a non-current os.

 

if you have an old os, there's a small chance your default browser doesn't support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

 

you can test your default browser's tls using , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

Many thanks for your help.

Unfortunately, I use CS6 on Windows.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

@Michael25735342kkl9 

 

nothing i posted is limited to windows.  otoh, if you're happy with acrobat reader or a current subscription. there's no reason to install cs6.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

I use CS6 mainly because of Photoshop and it would be comfortable to also use Acrobat Pro that is part of the CS6 package.
My question is why everything ran perfectly all the past years but suddenly two weeks ago this annoying permanent request for licensing pops up.
In the meantime, I believe that maybe CCleaner changed something in my registry that caused this problem.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

@Michael25735342kkl9 

 

something on your computer (eg, av, antimalware, cleaner, defragger etc) corrupted your locally stored license.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

and note: if you're being prompted for your serial number and failing to enter it, you're probably in the midst of a 30 day trail after which you probably won't be able to open your cs6 apps.

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

Ahhh, many thanks.
This is possible.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

do you have your cs6 serial number?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

Yes I have the serial number


Vielen Dank und beste Grüße,

Michael Paul Becker

Dipl. - Ing. Architekt
Immobilien-Ökonom
[Mod: Remove personal data]

 

[Moderator]

[personal information removed per policy - 

https://community.adobe.com/t5/adobe-community-professionals/email-signatures-and-personal-informati...

[This is a public forum, not Adobe support, please do not post personal information]

 


 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

LATEST

ok, so what happens after you enter the serial number?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 13, 2022 Dec 13, 2022

Copy link to clipboard

Copied

Acrobat 8 & 9 are End of Life.  Support for Adobe Reader 9.x and Adobe Acrobat 9.x ended on June 26 2013.

 

For security reasons you should use modern versions of Acrobat.

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro  -- the complete solution for creating and saving PDF forms and files.
https://acrobat.adobe.com/acrobat/acrobat-pro.html

 

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

Many thanks, your links are really helpful.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines