anular cuenta de adobe

New Here ,
Mar 07, 2018 Mar 07, 2018

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podrian indicarme como anular o dar debaja a mi cuenta de ADOBE

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Creative Cloud

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correct answers 1 Correct answer

Adobe Community Professional , Mar 07, 2018 Mar 07, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

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Adobe Community Professional ,
Mar 07, 2018 Mar 07, 2018

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https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

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Explorer ,
Jun 05, 2022 Jun 05, 2022

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Eso quisiera yo saber: cómo cancelar una cuenta de Adobe. Lo he hecho dos veces, he recibido la confirmación de la cancelación y... me siguen cobrando. La atención al cliente de Adobe es nefasta. Ni una puñetera dirección de mail para facturación. Se hacen los suecos.

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New Here ,
Jul 19, 2022 Jul 19, 2022

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hola me pasa lo mismo igual no me sirvio para nada y no se que hacer

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Adobe Community Professional ,
Jul 19, 2022 Jul 19, 2022

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make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.

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